Relayby Click&Fix Tech
For home-service pros on Thumbtack

Your leads get answered in seconds.Even when you're up a ladder.

Relay reads each new Thumbtack request, replies the way you would, with your prices and your hours, and texts you the moment someone is ready to book. You answer by text. There is no app to open.

$1.99 per lead answered · nothing when it is quiet · no card to start

Live demo
You are the customer. Relay is Marcus, a handyman in Baltimore.
Say something a customer would say
42 hr
Median time to first reply
2,241 companies · Harvard Business Review
21×
More likely to qualify a lead if you answer inside five minutes
MIT / InsideSales lead response study
~30s
Relay, measured on real leads
Timed from the customer's first message
How it works

Three steps. The first one is the only one that takes any effort.

01

Connect Thumbtack

Two minutes. Sign in, tell Relay what you do, what you charge, and when you work. It reads your website if you have one.

02

Relay answers every new lead

In seconds, in your voice. It quotes your real prices, knows what time it is where you are, and remembers customers who have used you before.

03

You get a text when it matters

A customer who is ready to book, or one who needs a person. Reply to the text and it goes straight to them. Relay stands down until you say otherwise.

Run it from your messages app

Every conversation gets a number. You reply to the number.

Relay texts you a short summary and a handle like @3. Type @3 and your message, and it lands in the customer's Thumbtack thread as you. No login. No tapping through screens with wet hands.

Text @3 pause and Relay leaves that customer to you. Text leads to see who is waiting.

Today · 2:14 PM
Relay replied to Anne M. +1 (410) 555-0142 (Thumbtack): "Yes, we can get someone out to Silver Spring today. In-home service is $150 an hour. What time works?" To reply: @3 your text
@3 I can be there at 4 if that works for you
Sent to Anne M.
Pricing

You pay per lead Relay answers. That is the whole price list.

$1.99per lead · up to 29 a week
$0.99each one after that

Billed weekly. No monthly fee, no seats, no tiers. A slow week costs you nothing. A lead Relay never answered is never charged. Compare that to $2.99 and $1.49 for the same thing elsewhere.

Questions
Does it sound like a bot?

Try the demo at the top and judge for yourself. Relay writes short replies in the tone you set, uses your real prices, and knows the local time, so it will never offer "this afternoon" at nine at night. You can read every reply it sends.

What if I want to answer a customer myself?

Reply by text, or tap Take over in the app. The moment you do, Relay stops replying to that customer until you hand it back. Your call always overrides Relay's.

What happens with a lead at 11pm?

It gets answered at 11pm. Relay tells the customer when you open and what the next available time is, so they stop looking for someone else. You see it in the morning with the conversation already started.

Where does my data go?

Your leads and conversations sit in Relay's own database, encrypted in transit, backed up nightly. We do not sell it and we do not share your phone number or messaging consent with anyone for marketing. The full policy is one page and is written in plain English.

The next lead is going to whoever answers first.

Set Relay up in two minutes and stop losing jobs to your own voicemail.